https://www.savongtan.com/home daily 1.0 2025-12-05 https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585882101652-FCVGAHOU1FX3KCPM4QLX/5+Logo+Exporter.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585882855249-B4E6HUHGHGXXNEZNN7DS/Add+New+Headshot+-+Filled+Out.png Work Add a new non logo asset. Customization and flexibility in tagging. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585893034830-K964ALOMLGP1WSCDTODQ/20191114_165425.jpg Work - Asset Management Tool Creating a web tool for designers in the worldwide leader of sports. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585878491359-CMAO9YAIHZIM3GSS5RNS/Group+15.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585882113959-X2CULY6OXZGTY4T6FZP7/2+Add+new-+Filled+Out.png Work Adding a new logo. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585882056035-VL8QD00SQ06U62LX7FRC/Standard.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1574496344020-1R2MJX2EAVT9FNZ0152H/screencapture-admin-internal-espn-tools-site-espn-images-teamImages-2019-09-24-10_56_31.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1574496351974-GOJ01GL7PIPTOXO8L309/screencapture-imsweb-ims-MainGUI-aspx-2019-09-24-11_00_22.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1574496362169-BAZV4AHU3M3QWE8HTYFK/screencapture-m-espnqa-mlb-tools-lookup-2019-09-24-10_59_05.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1574496431889-1RA0OIXB3F0J6RWUGX2K/screencapture-pages-code-espn-webdev-devel-docs-playbook-2019-09-24-10_55_33.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1573761160680-F8MHC8CX7ZSJWBDXNLYR/Heather.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1573761172346-KASHTRT4YQB27UOP7Q3V/Kyle.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1573761188424-4PGSI5PR0EHXYQ5SSWGZ/Michael.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585882285390-TPWKHN67NCF6BD2V41TJ/Mixed+Tag+search.png Work Search for mixed content such as logos, headshots or photographs. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585878472225-Z2DC8V4JVXT8UD9Y9R7C/Group+14.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585881581841-JDSPWZ6VWLAY7ORIR1W4/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585882470916-TGEGQRIF5TO3ISS4LLNZ/4+Logo+-+Simple+View.png Work Search for logos. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1585880206167-YCLFJS0AB8KP5N787I7E/colorpciker.gif Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590466760831-GWTI0PTSQL4YT7JU03IE/Screen+Shot+2020-05-25+at+8.36.00+PM.png Work Retail price of the Minnie ears was $29.95. There are countless eBay listings with a 5x markup. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590467011292-C8YQ9OC2KOKY7OQW6YZJ/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1594594536184-D6FPVD9784LIHOEKA2VL/107377204_10158750941824479_6152830067669174760_o.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590466995112-1ZVHVOOK1IKZW8M3PSCV/image-asset.png Work StubHub Website https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590476061986-3TBTPHL5UWK7BROGK2RY/s1.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590476062507-F660Q6KUYZYSUCEPT0W2/s2.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590476062638-FC416X0GVEDP9DNRYXX0/s3.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590475325611-3VNGRGJEN5YNXT60N30I/queueup.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1594594544856-RWVGLQPB5XME3KMXCY4O/106532934_10158750941814479_3459967538430333167_o.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590472844357-I33ECG6SO3J0D9T3DGIK/Screen+Shot+2020-04-17+at+2.40.34+PM.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590466927595-4SNBOGABTAPAQYXV00UE/Screen+Shot+2020-05-25+at+8.42.54+PM.png Work Burning Man website https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590475334434-28WEPM9FOYM1WWODPNRA/drawtype.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1593450973002-88171RGWX7R53ZRBZ9SI/shopdisney-star-wars-day-waiting-room.jpg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590467041635-6ESGJ3DLNO2ZBJ416DT5/Screen+Shot+2020-05-25+at+8.42.05+PM.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590467057229-PMXF62RZA0PBBNH7L4KQ/Screen+Shot+2020-05-25+at+8.42.11+PM.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1593450961678-1EYM92GC2K8BRXI1LDNP/Screen-Shot-2020-04-30-at-9.16.28-AM.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590472155180-MDOH1FJ2G3RCLNBRPYKA/disneexploded.png Work - ShopDisney App Drops Improving the e-commerce experience for limited high-demand products. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1590467144624-U2QHT8PIS3V25IP7R6J3/colorpciker.gif Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/808e058f-69e1-4e9e-9d81-176e12274644/restraaints.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/96c79a17-93c7-4633-a2e9-c5c018ec9e1b/mobile.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/8e7bec86-1cf7-4719-aa64-d4ed297e450e/Screen+Shot+2022-01-15+at+2.21.44+PM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1631118664688-IUYVQSPRGYFUKUCALK4K/agsize1.png Work - American Girl Shopify Migration Elevating the e-commerce experience for an iconic beloved brand. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/80bb202b-0089-487d-bf08-dbb09912134e/Checkout.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1631070649714-79TJFVK4AYA7P2V8GJAA/Screen+Shot+2021-09-07+at+2.20.57+PM.png Work - Make it stand out www.allbirds.com: A sustainable shoe retailer that offers a modern website design, micro-interactions and easy filtering to create an elevated shopping experience. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/c9499065-3bde-4636-8128-6bb0dce73b88/Cart.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/ce92b5d5-acaf-4b45-8a1d-ee7fce778382/Filter.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/98f2f23b-8609-4c4e-b7f7-6e6b6b326b41/Screen+Shot+2022-01-17+at+12.42.29+PM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/00a07bb7-d60e-4348-9f99-52d7d8241af6/Navigation.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/a19738da-f2e7-4927-bc34-21a44f1af63f/PDP.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/60a53322-0aa0-4b16-ad2d-1c4ebd1c24d8/Screen+Shot+2022-01-17+at+12.41.17+PM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/6078bb18-72ae-47e4-9807-27ceaf715ba4/PLP.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/7a78fe9a-3b6c-44a7-853d-82a613b8090a/checkoutflow.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/9784ad29-8e25-411b-aee5-1d024106475d/Screen+Shot+2022-02-01+at+3.54.39+PM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1631070657353-ETVWQZ8EQW8NUP6PNF7W/Screen+Shot+2021-09-07+at+2.21.48+PM.png Work - Make it stand out www.toryburch.com: A New York fashion brand that makes their product and product quality the main focus of their web pages. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1631070635201-NZ6W76RCEYDEE4B7ZXK0/Screen+Shot+2021-09-07+at+2.19.46+PM.png Work - Make it stand out www.maisonette.com: “The Most Stylish Kids Clothes” a luxury children’s clothing brand with strong visuals that are creative and fitting for the brand. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/3929980e-e4d8-4f43-863d-335006eacb4c/losing+status.png Work - Make it stand out After an existing AWS design style was decided on for this product, I remade the early mocks along with incorporating user feedback and new requirements, such as a warning if users edit “REG Approved” questions and added an easy way to navigate through the survey(since they can be quite long). I also added an estimate on how long a survey would take to complete. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/0e5860d6-4dc8-4c80-b561-00e3ce581f4e/diagram.png Work - Planning I created a user flow diagram to match the business’s process to the proposed experience after prioritize which features would have the most impact for users. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/530c728d-d1e5-4f93-80a2-d0600f1bb579/Screenshot+2025-02-19+at+1.55.19%E2%80%AFPM.jpg Work - Make it stand out SurveyMonkey balances user friendliness and custom options. It offers templates and a question bank UI that essentially works like a shopping cart, so users can pick and choose questions that would fit their survey. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/4bf9a082-dc40-4b4c-bb02-7ebb3c697ee0/Screenshot+2025-02-19+at+1.58.13%E2%80%AFPM.png Work - Make it stand out Google Forms offers a very simple UI for creating short simple surveys. It is not able to capture all the advanced use cases needed, such as looping questions. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/189b86d2-c045-4773-a86b-2345fd6f78c0/Npsguide.png Work - Make it stand out In order to decide what kind of survey is suitable for their use case, a business user will have a 30 minute - 1 hour meeting with the Research team to determine what kind of survey and how they should field it. I worked with REG to simplify this questionnaire and see how we could simplify the path without missing important questions. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/018ade47-9139-4119-bac8-f84577405ab8/Screenshot+2025-02-19+at+1.56.54%E2%80%AFPM.png Work - Make it stand out Qualtrics can offer anything a survey creator can dream of, including looping questions, question logic. However on the flip side, it has a bit of a learning curve for all the intricacies it offers. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/df93ce5a-b837-4f2f-903d-63dde37571ad/pcim.png Work - Amazon NPS Survey Generator Allowing businesses to get insights across Amazon through building surveys https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/2dd072c0-c7af-4618-ba3c-90fded7b9fc9/image+%2813%29.png Work - Priortizing Features UX designers have to balance timing, feasibility and impact when designing to features for an existing tool. In order to balance frugality with thinking big, I created a “Bang vs Buck” chart where we could figure out what features would require most work or less work, and what would be highest impact for users and lowest. The improvement features were categorized into what step of the survey process they belong to, with scoping, creation, fielding and Analysis + Reporting. The majority of feature requests where found in the “Creation” phase and it was decided that it would be best to focus on the survey creation phase, as that would also affect the survey’s downstream and analysis and reporting. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/54f7cd2f-66f1-44d5-a115-960cc20df51a/4A_+Fully+Expanded+View+-+Language+Support.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/9eaa8b14-ecc9-454a-a059-f472a224c1a5/1.4+Question+Block+Detail.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/2f352b41-e1ab-4e45-93a6-ee7c8fb29c09/2.3+Request+Edit+-+Complex+-+Logic.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/c6f264ad-725d-4a83-837c-58868e8503ba/1.5+REG+Changelog.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/6b5e37eb-eb9e-4080-9770-09bbe18dec78/Screenshot+2023-04-21+at+12.26.26+PM.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1a4834cc-dd55-4502-8f96-0e9d54a6ed1b/page1.png Work - Make it stand out Initial mocks https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/a8e4b4e4-2b60-4c63-a7c4-2f1b8b5e799a/Question+Searcher+-+Question+Blocks.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/932025a6-a771-4e93-9afd-e5a17cdf7f68/journey+map+%281%29.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/2717e517-9978-4c06-9f7b-f9f9806c40af/quiz-gif.gif Work - Make it stand out Final design mocks https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/5ccddb39-c448-4ad8-9687-938aa61dcda9/Survey+Designer+-+Question+bank+4+-+Added+pair+question.png Work - Make it stand out Early wireframe before a design style was chosen, I decided to quickly make style-agnostic mocks so we could get early feedback on the interactions first before diving deep into the visual style. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/c8ea8fa3-31d7-4635-985e-bdbb3f136f1f/image+5.png Work - Make it stand out The previous way customer experience metrics were viewed by Amazon senior leaders. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/5f79f20e-3dd8-44cb-9fb1-8d8e32bf31b3/Filter+B2+-+Adanced.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/e7575343-5446-4d32-9d8c-56a1dee25b7b/filteroption1.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/041cb048-28fc-43fd-9ebd-7c56ca2248be/highlyrequested.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/2ca662ac-3c4e-4fbd-8f73-033d0d059bcc/filteroption1probem.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/11ba96e0-8fec-403e-9519-b1639505c48f/Screenshot+2025-02-19+at+3.44.22%E2%80%AFPM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/a2c3e6ea-9cb0-4313-a211-747aa9d84a59/4B-+Comment+Panel+Open.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/a3eafc56-9a28-4c42-ba4d-21fc25bcea5d/preview.png Work - CX Deck for Amazon Senior Leaders Creating an online system for leaders to view Customer Experience metrics across Amazon. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1739207862611-64YCNMLWD9F5G0W05DXR/Osprey+empathy+map.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1739207888439-LIF4U4TF4BAU1THFC6X5/IMG_8674.jpeg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1739207888460-0ZPNU3DU45YCUMREPGRW/IMG_8673.jpeg Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/1739997659702-9AHEKRQP4816S376IEUJ/Screenshot+2025-02-19+at+3.40.47%E2%80%AFPM.png Work https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/4883eb6a-2cce-4318-ba5a-2dd8971e0e4f/Target+Persona.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/426354bc-091f-41f4-aa7e-2ffb16f98b25/printable+CJ.png Work - Customer Journey Map My interview findings and what we know about a senior leader’s behavior is summarized in the following journey map. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/a9a47f5f-7923-48a6-b5b1-3d64430b6d3f/Filter+B1+-+Popover.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/07ef6926-e9a5-44a6-a850-f439eae372d5/arrange.gif Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/5e4aadd1-68af-48bf-b8cf-029add8783c3/arrange.gif Work - Piper Duplicate Cards bluh https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/45804c22-3930-4fc4-bb9b-c7756b9a721d/Screenshot+2025-02-19+at+4.10.43%E2%80%AFPM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c552c679b8fe802459eb3f7/ed316f1f-43de-4415-a100-a1f7c8c9b482/Card+Visual+Designs.png Work - 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